Top Reasons to Use Microsoft Dynamics 365 as your CRM
Microsoft
Dynamics 365 is a unified platform that combines ERP (Enterprise Resource
Planning) and CRM on the same platform while eliminating the need to implement
different systems for different purposes. Dynamics CRM has
different modules such as: Dynamics CRM for Sales Marketing, CRM for Warehouse Management etc.
Using disparate systems can cause more complications and
compromise with your productivity. In an era where most businesses are
switching to smarter technology, you being stuck to the traditional methods can
cost you your productivity, profit margin and overall business goal
accomplishments.
Be it sales force automation, business intelligence, marketing,
account management, order management, service improvement or a seamless
information flow, Microsoft Dynamics 365 is capable of handling everything
pretty easily.
In
this blog, we will discuss why you should use Microsoft Dynamics CRM for your
business. Coupled with expertise in deployment, building, and supporting
advanced CRM solutions, it brings out greater control over your sales process.
With boosted client satisfaction and greater productivity, you can easily
surpass competition.
Microsoft Dynamics showers tremendous benefits to your business
such as:
- Your employees begin
to work more efficiently and can now make better decisions.
- You boost your
marketing with Microsoft Dynamics CRM robust
tools that make it easier to set up, analyze, run, and manage
campaigns.
- Your marketing and
sales staff begin to collaborate, hence resulting in attracting more
business.
- No more silos, as
Microsoft CRM stores data in one place.
- It implements the best
practice approach while improving your business processing
- You can conduct more
effective campaigns.
- You can manage your
inventory better and predict the future requirements.
Benefits
of Microsoft Dynamics CRM
Customization
Boost
Microsoft Dynamics 365 is a pretty flexible solution that works
as your company goes. With unlimited features and third-party integration
ability, it ensures enough flexibility and ideal customization according to the
changing needs of your business. You do not have to engage with different
software if you suddenly come across a new requirement. It can easily be
tailored to work as your company wants. This CRM views links and forms and can
customize them without extra development.
Easily
Accessible Information
Are
you tired already scanning through different software a critical piece of
information? Bid a goodbye to this struggle as Dynamics CRM integrates
data like sales, marketing, customer and so on under the same roof and creates
insightful plus actionable reports. With its robust tools, you can ensure that
the right information is provided to the right employee. You can easily share
customer-oriented PowerPoint presentations, documents, reports through
Office365 which enables Microsoft Teams, Outlook, Excel, PowerPoint and so
on.
Targeted
Marketing Campaigns
It is important for your clients to know about your
product and the exclusive offers attached to it. Microsoft Dynamics 365
delivers a tool which seamlessly simplifies complex processes such as building
leads and client lists, generating targeted at specific prospects, measuring
results, and executing follow ups. This software will always ensure you stay
connected with the right clients.
Seamless
Application and Data Source Application
Microsoft Dynamics 365 possesses the force of Microsoft NET
Framework and Web Services. It allows companies to integrate their old,
isolated, legacy business solutions and apps. This system connects with your
third-party application while helping you break down information in silos. For
instance, with email marketing, you can create personalized emails with CRM
information and track recipient tools in Dynamics 365. With surveys, you can
easily match client gratification replies with the contact records in Dynamics
365. Similarly, with web tracking, you can easily track enterprises who show
interest in your product or just make a casual visit.
Power
BI (Business Intelligence) and Dynamics CRM
With
Microsoft Dynamics CRM SQL server,
you can enjoy the services. Build insightful reports with this robust
analytical tool for every business. These embedded analytical tools integrate
with a SQL server to create actionable data reports for people at managerial
level while providing enough accounts for better decision making. You can
easily gain a complete view of your client anytime you want while accessing its
advanced reporting functionalities. This system provides a crucial platform for
planning, marketing, sales, investment, and tracking.
Implementing
Microsoft Dynamics CRM can solidify
your relationships with customers, you can even create relevant deals, offers
and loyalty programs for an individual or a group of customers. If you are
looking forward to getting Microsoft Dynamics 365 CRM, for Dynamics CRM for Sales Marketing, CRM for Warehouse Management, or
any another module, you can contact Trident Information systems. We are a Gold Microsoft Dynamics Partner who
has been serving various industries for over 20 years. Contact us for
further information.
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