Microsoft Dynamics 365 Partner | IBM Business Partner

  Cloud-driven industries have boosted growth up to 380% in the past decade. Considering that up to 90% of the world’s data was generated between 2011 and 2012, we need more space for data storage. There is plenty of cloud-based   Retail Management Software   available in the market however, it is recommended to pick a unified secured commerce solution to save time, money and cut complications with all real time data visibility, security & reliability.  There are many challenges that non-cloud retail management systems face. In this blog, we will discuss such challenges and how  Cloud-Based ERP for Retailers   can combat them.   A Comparison Between Non-Cloud and Secured Cloud Services    Some retailers prefer the Cloud whereas some prefer a non-cloud approach, let us see which one more growth is friendly.  Data Security    Data is as important as profit for a business, everything in retail runs on data. Be it inventory data, customer data, balance sheet and so. Such data needs to

According to The DNA of the Future Retail CEO from the World Retail Congress,  the top two current and future technical skills for retail CEOs  are: Understanding of digital commerce and omni-channel Data/insight driven approach The expert panel went on to say that the future retail CEO needs to be data driven “in the extreme”. Meanwhile, Korn Ferry Institute’s study of UK retail CEOs led them to say that  the new retail CEO needs to be experienced with both budget and strategy . That is a demanding list of attributes for anyone. Luckily, CEOs are not alone in managing their retail companies, no matter how big or small those companies may be. The  right technology , along with the right people, can make the difference between shooting in the dark and creating a company strategy that is based on the most up-to-date and accurate information possible for unified commerce. That is right,  retail technology changes quickly . Keeping up with change and coping with it is one attri

Numerous manufacturing industries are showing interest and are adopting the smart factory concept or we can call it the connected factory or Industry 4.0 roadmap to amplify their productivity and raised competitiveness. Each and every field of industry talk about asset tracking, predictive maintenance and OEE that are being greatly impacted by Industry 4.0. This is because of the tremendous addition of value by coupling the IT (Information Technology) with Operating Technology. Producers are now looking forward to track the utilization of their products by directly taking feedback from their customers in order to rectify their upcoming variants. And for the attainment of this, the comprehensive value chain has established a network of retailer, manufacturer, supplier, warehouse and the consumer. The manufacturing process needs to be very steady in order to provision higher qualitative outcomes during every phase of the production. More than half of these quality tests incorporat

There is no doubt that loyalty programs can bring great benefits to customers and businesses alike. In fact,  81 percent  of consumers say that loyalty programs make them  more likely to continue doing business with brands,  while 66 percent modify their spending to maximize loyalty benefits, according to Bond and Visa’s Loyalty Report. As a rich source of data and personalized engagement, loyalty programs also bring great opportunities to create a superior customer experience. But so far this potential is largely untapped: only  22 percent of loyalty program members currently think they get a better experience  than non-members. Using your loyalty program to create a unique customer experience in-store is a great way to engage on a personal level and bring people closer to your brand. Here are our tips on how you can use your loyalty program to create a unique customer experience in-store. 1. Offer personalized rewards Knowing who your customer is, and creating rewards espe

Change across organizations, markets and industries is usually steady and predictable, with occasional jump starts that can spark innovation—typically fueled by the intersection of new technology with market demand. This phenomenon is happening right now in Field Service as competitive pressure forces organizations to rethink how to keep customers satisfied by ensuring 100 percent uptime and hyper-speed service delivery. In the pursuit for exceptional customer experiences, field service has become a frontline for exceptional customer service—the direct link for competitive differentiation across nearly every industry, from retail to telecommunications, manufacturing to utilities. And that means a rapid move away from break-fix models to proactive and predictive service; from standard delivery times to express service all the time; and the ability for field staff to have a 360-degree view of customers to help sell the right set of solutions. This new, rapidly-emerging model—con

For starters,  MS Dynamics AX 2012  is a complete ERP system whereas  Microsoft Dynamics CRM  is a standalone CRM system. They are two different products from the same company. Since Dynamics AX is a complete ERP system, it can be used to manage a business’ entire operations like Warehousing, Finance, Trade & Logistics, Production, Accounting, Master Planning, CRM and HR. Whereas the Dynamics CRM system is a standalone CRM product from Microsoft that provides Sales, Marketing and Service Management capabilities only via individual modules. The  Dynamics CRM  is a standalone web application whereas Dynamic AX 2012 is a complete business solution, which also offers CRM functionality via an integrated module – the Dynamics AX CRM. Since the Dynamics AX CRM module is part of the overall Dynamics AX ERP, it provides deep integration with other modules in the  ERP , as well as features like product configuration, flexible pricing, service management and project management capabil