Why is mPOS the industry’s latest hype?

What is mPOS?

An is a smartphone, laptop or specialized wireless connection that executes the tasks of a cash register or POS terminal.

A business needs an internet service, a payment card reader, and an application installed to any device it needs to use for the purchases to enforce an mPOS. External POS hardware such as a barcode scanner and a cash drawer could also be combined with an mPOS.

There are various kinds of systems available for more. Standard portable mPOS devices are the most common ones that are like handheld registers with a card swiping slot. Card readers are also a common device that can be linked to a mobile phone's audio jack or USB port, and their associated software serves as an interface.

Why customers use mPOS?

mPOS overcomes the limitations of the traditional fixed POS system as well as narrow the gap among POS systems and eCommerce businesses. The use of a mobile or identical tool as an alternative POS involves less initial investment and is more economical than conventional POS systems to repair or replace.

Think of an actual-life situation if there is a long queue at the counter in a retail outlet, a frustrated buyer could abandon the idea of buying after looking at it. Such delays and lags can be eliminated by mPOS. Every executive could have such a portable register in a store and offer customer’s rapid billing, or a server could create the bill at the table itself in a restaurant.

How effective is mPOS?

1) Gain new clients

Grant vouchers, deals or invite clients to community events or launches in new stores. Let them see your facilities, read feedback from customers, and make online bookings at the table.

2) Mobile Payment & Wallets

It can serve your clients the convenience to pay using their cell phones. It supports all electronic payment methods like credit/debit cards, net banking, UPI and common digital wallets (PayTM).

3) Table booking & floor space control

A single table reservation system to monitor online reservations, walk-ins and telephone calls. Smart reservation system based on capacity which enables optimize seating capacity revenue. Check the availability of a real-time table and the duration of occupancy to handle the customers having to wait for the table.

4) Waiter Order App

Waiter Order App completely integrated with POS and kitchen screen. The waiter will place an order at the table on cell phones or tablets. To have the dish preparation underway, all orders would be shown instantly to the kitchen staff.

5) Digital Menu

Satisfy your customer by eliminating the paper menus with a virtual menu. Portray the great pictures and descriptions of each meal. Clients can place an order on tablets that will be available for further processing instantly to servers and kitchen staff.

6) Digital kiosks

Digital kiosks are an effective way to represent pictures and product descriptions of your services. You can create a self-order kiosk for visitors to pace up the service and reduce waiting times. To complete the sales process, consumers can punch orders, receive receipts and make the payment. The self-service control kiosks enable you lower lines and pace.

7) Kitchen Display System

All server orders will be exhibited to the kitchen staff with specific suggestions and table numbers on tablets or phones in real-time. An integrated-in color-coding scheme enables the timely preparation of food. The automated change of color in the order monitor will warn the cook about the time and delays in the preparation of the food. The server receives the notification as the dish is prepared to serve customers at the right time.

Tangible benefits and outcomes

1) Value to customer

Mobile POS allows visitors to order food by the pool at the moment they decide to need one, without queuing up. They don't have to scan their credit cards (using instead a mobile wallet) or issuing a paper receipt (emailing it directly to their inboxes).

2) View customer history

The mobile device can do more than just handle more payments faster like storing data. It can store the customer history so that if they want to make the same meal then they can have it easily which ultimately leads to enhancing the customer experience.      

3) Transactions are effective and reliable

One of the major advantages of mPOS due to their versatility and durability is that the tools make the buying process efficient. Sales agents can be ready to accept a fee from anyone anywhere and anywhere. The buying process becomes a real-time affair, which can be done anywhere, due to the acceleration of mobile networks. Comparatively to the manual credit card imprinter, mPOS is instant. Thanks to the virtual nature of its purchases, information can be transferred directly to bookkeeping systems and for future personalization, statistics and consumer preferences can be processed.

4) Easy Set-up

MPOS mechanisms are not only cost-effective and secure, but they are also generally easier to install. The configuration required often involves uploading and initiating an app and ensuring that the accessory for the card reader is compatible with all kinds of cards and mobile software. Although mPOS is typically simpler, technical expertise and setting up a local database may involve more complex structures. 

5) Shorter queues

MPOS is designed to make business with card and mobile payments more effective, thus increasing productivity and creating shorter checkout and return lines. Consumers can just click their cell phones and pay for a product that knows that their data is secure.

For a great mPOS system you can blindly trust dynamics 365 partner Trident Information Pvt Ltd, who have created the first mPOS system on dynamic Nav. It is one of the renowned names in the market. For more information you can contact with our POS experts and add a query on https://www.tridentinfo.com/contact/.