5 Ways of Using POS Technology in your Restaurant besides Billing

Point of Sale is your restaurant billing system in its simplest form, which receives orders and produces a receipt for them. Restaurant POS technology has evolved to provide many innovative features, in a way, exceeded traditional billing and is no less than a solution to restaurant management. You can operate the entire restaurant digitally if your POS technology is cloud-based that automate the simple process of billing and enhance the consumer experience. At their table, consumers can now order and pay for themselves. It can also produce split bills and remove the need to manually calculate the various bills

In addition to billing, POS software in the restaurant has progressed to provide much more. Now you can monitor your clients, control your stock and even automate the order process by POS technology. In the below context we will tell discuss the various innovative things that you can do with your restaurant POS software.

1) Online Orders

Many restaurants take orders from different services such as Swiggy, Zomato, Foodpanda online. These orders are handled separately and you must manually enter the orders received from these services at the end of the day.

Whereas POS program automatically accepts orders from different online food ordering services. It allows you to take orders from various delivery systems instantly and clearly shows your staff's status, reduces the likelihood of miscommunication and represents your customer service.

2) Manage the Stock

One of the main aspects of restaurant operations is stock management. Theft, pilfering, and waste of resources can lead to significant losses in restaurants. It can be incredibly difficult to keep track of your restaurant's inventory and also lead to errors. Thus, Ensure your POS restaurant has a robust built-in inventory management system. The inventory management feature calculates automatically the number of assets consumed by the total number of orders in a day. It will remind you of the current inventory, what is about to expire, and you can store the new stock. Not only does it allow you to keep track of your inventory, but it also allows detailed recording of each and all of them to help reduce theft of inventories.

3) Use of CRM and Customer Engagement Advertising

Embedded CRM with a POS system is a blessing for restaurants looking for commitment and retention of customers. Saving your customer's full data will let you know who is a potential customer. It also makes sure you know how many times a customer has come to your restaurant, what their approximate amount is and what they often order. Using this information, you can give your customers promotional SMS and emails. You can also generate tailor-made loyalty programs and discounts based on customer spending habits.

4) Take Input from the Consumer

Many restaurants have started asking for input to get customer orders in-depth reviews for each product, which is not so good in comparison to the handheld device to analyse their experience connected to your POS and help you get feedback as soon as the customer submits it. You can respond quickly to poor reviews using this feature and engage with customers about their experience. You can also allow them to provide personalized feedback based on your order. 

5) Maintaining a Business Chart for your Restaurant

Reports and insights from your restaurant enable you to know how your restaurant operates and what fields will bring you the most benefit while those that will let you down. Examining sales reports is a good way to thoroughly know your restaurant’s well-being. Which product sells the most, which one is least liked by the customer, how much sales are being done per day and how much capital you generate per product, sales reports provide the answer. POS software makes sales reports just a click away and helps you decode your restaurant’s success or failure.

There has been a range of products available today for Food Tech and Restaurant Tech Services that offer a variety of solutions for your restaurant. Instead of using different tools for different tasks, it is always best to use an integrated solution that contains all the apps.

Why spend a bomb on various seemingly-fancy-software that can be easily done with your POS software? If you want integrated POS solution software, you can contact Trident Information Pvt, Microsoft's gold partner. Ltd. We had happy customers such as Bikaner, Hadirams, Nik bakers, etc. in our past 20yrs of experience.