Microsoft Dynamics 365 Partner | IBM Business Partner

AI is a complicated learning system that requires continuous human vetting and iteration. While it has improved the influencer marketing game, it’s still only as good as the instructions the marketer gives it. AI can also correct mishaps with brand names and logos, and automatically redirect posts to the company's social media page. Learn what leaders in the industry are saying about why it’s important to pay attention to how AI bots field interactions with consumers when it comes to sales. Read More...

Virgin Atlantic chose Microsoft 365 as the platform for its digital transformation to support the digitalization that will keep the airline at the forefront of the industry. With security top of mind, they created an app using Teams to help them better manage their fleet and get a better picture of potential maintenance delays. Virgin was able to speed up processes and improve tasks after going through this transformation phase—including the adoption of security tools like Microsoft Defender. Having access to a wide range of modern collaboration tools and quick solutions helped them coordinate their workforce. Microsoft Teams now plays a vital role in their hybrid workforce. Read the customer success story and learn how Microsoft 365 can help improve the overall efficiency and work processes of any organization. Read More...

Understanding customers is essential when personalizing sales. In this partner-facing-only infographic looks at how to have conversations with customers about new Dynamics 365 applications, especially with sellers targeting SMBs. Get ahead of the curve with a list of differentiators and the accompanying conversation starters you can use to address them. Learn about how Microsoft 365 works with Dynamics 365 Sales Professional regarding Outlook, Word, Teams, Excel, Power BI, and SharePoint. Also—get a link to a video about how to accelerate digital selling with Dynamics 365. (Note: this infographic is NOT intended for customer use.) Read More...

Rockwell Automation, the world’s largest industrial automation and information company, serves more than one hundred countries, with more than 23,000 people serving the connected enterprise. Since COVID-19 hit the manufacturing sector hard, Rockwell’s challenge was to help automate tasks and collaborate more. Rockwell embraced Microsoft 365, which helped them pivot to remote work quickly. With employees suddenly working from home, safety and security were of utmost concern. The embedded security structure within Microsoft Teams alleviated those fears and allowed Rockwell to step up without missing a beat. Power BI enabled them to automate systems, saving countless hours of employee time they could put towards other innovations. Read More...

Customers have changed more than we realize. They have a ton of access to information via social and digital channels, and they use it to make better, more informed decisions. How has selling changed as clients' research and engagement capabilities have become more digital and advanced? To compete effectively, businesses must take a more holistic approach to accelerate revenue outcomes by transforming selling with an intelligent, comprehensive digital sales collaboration platform. Tools like Dynamics 365, Office 365, Azure, and Power Platform work to integrate data and AI. Review the infographic to learn how Microsoft is approaching digital sales to integrate marketing, commerce, and sales to deliver modern customer experiences. Read More...

The cloud is no longer just the future of technology. Millions of businesses are attempting to take advantage of the cloud’s scalability, cost-efficiency, flexibility, and accessibility. However, many struggle with a serious skills gap when it comes to cloud computing. To harness the power of the cloud, businesses must fill a wide range of roles focused on everything from cloud architecture to cloud security. And for aspiring cloud experts, the opportunities are endless. This handy list of the best cloud certifications in 2022 is approved by leading global leaders. Read More...

 The global pandemic gave way to new priorities shaped by a year (and then some) of crisis. With the acceleration of hybrid work, sellers now understand they need to help customers be better buyers. But how? The shift in B2B buying has reconfigured B2B selling, and sellers can focus on connecting with customers through their preferred mechanism. Review the infographic to learn about individualizing selling at scale, including ways to unlock data to discover opportunities. Read More...